A JT Blog
Customer Service Tips that Affect the Impact You Have
on Your Customers
Tips # 1 Identify the behaviors that irk you, your pet peeves,
and then recognize that you may have some behaviors that irritate others. Take the time to identify and eliminate those
behaviors and your customers service skills will grow.
Tip #2 Show courtesy in the best ways that you
know how. Courtesy means that you have a
positive attitude, that you’re available and supportive of your customer, and
that you go out of your way to make your customer’s day.
Tip #3 Smile.
Share a positive attitude with your customers and they’ll return the
favor.
Tip #4 Support your customers by being
present, both physically and emotionally, for them. Listen, give them your full attention, and
respond respectfully to their want, needs, and concerns.
Tip #5 Make your customer’s day. It doesn’t take
much to go above and beyond what your customer expects. Take that extra measure and they’ll remember you
for a lifetime.
No comments:
Post a Comment